Shipping Policy
Shipping Policy
At PurpCosmetics, we strive to ensure your products reach you quickly and safely. Please read our shipping policy carefully to understand how we handle and process orders.
Shipping Locations
We currently ship orders across [India/Worldwide—adjust based on actual coverage]. Unfortunately, we do not ship to P.O. boxes or military addresses.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been processed and shipped.
Shipping Options and Costs
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
Shipping costs are calculated based on the destination and total weight of your order at checkout.
Order Tracking
Once your order is shipped, we will send you a tracking number via email, allowing you to monitor your package’s journey. You can also log in to your account on our website to track your order.
International Shipping
We offer international shipping to select countries. Please note that shipping times may vary depending on your location, and you are responsible for any customs duties or taxes applicable in your country.
Shipping Delays
While we do our best to ensure timely deliveries, unforeseen circumstances such as extreme weather, customs delays, or carrier issues may result in delays. In such cases, we will notify you as soon as possible.
Damaged or Lost Packages
If your order arrives damaged, please contact our customer service within 48 hours at +91 9712905868 , info@purpcosmetics.com. We will work with you to resolve the issue. For lost packages, please ensure the delivery address is accurate before submitting your order, as we are not responsible for items lost due to incorrect addresses.
Returns and Exchanges
Please review our Return and Refund Policy for details regarding returns, exchanges, or cancellations.
For any questions regarding our shipping policy, feel free to contact us at info@purpcosmetics.com.